Therapeutic Communication as an Effort to Increase Rehabilitation Motivation for Female Drug Users at the Cahaya Putra Selatan Foundation, Palembang
Keywords:
Therapeutic Communication, Rehabilitation Motivation, Female Drug Users
Abstract
This research is motivated by the complexity of the rehabilitation process among female drug users, which is influenced by psychological, social, and stigma-related factors, thereby affecting the dynamics of motivation in undergoing rehabilitation. This study aims to analyze the process of therapeutic communication in enhancing rehabilitation motivation and to identify the barriers faced by female drug users at Yayasan Cahaya Putra Selatan Palembang. This research employs a qualitative method with a descriptive approach. Data were collected through non-participant observation, in-depth interviews with the program manager, counselors, female clients, religious figures, and police officers, as well as documentation. The data were analyzed using thematic analysis. This study applies Symbolic Interactionism Theory and Self-Determination Theory (SDT). The findings show that therapeutic communication occurs gradually through empathetic and non-judgmental relationships that build trust, which then develops through individual and group counseling to encourage openness, reflection on experiences, and changes in clients' self-perception, leading to the formation of rehabilitation motivation over time. However, the process faces internal barriers such as emotional resistance, shame, and negative self-concept, as well as external barriers including lack of family support, economic pressure, parental responsibilities, and social stigma
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Sari, D. M. (2021). Family ’ s Role in Helping Drug Abuser Recovery Process. Promks Journal: The Indonesian Journal of Health Promotion and Health Education, 9(1), 59–68. https://doi.org/10.20473/jpk.V9.I1.2021.59-68
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UNODC. (2018). WOMEN AND DRUGS Drug use, drug supply and their consequences. United Nations publication.
Widanarko, A., Suparwi, & Zakariya, H. (2025). Empirical Juridical Review of Community Stigma Against Post-Rehabilitation Drug Addicts. JOURNAL FINDINGS, 03(01), 18–28.
Windyaningrum, R. (2014). THERAPEUTIC COMMUNICATION OF ADDICTION COUNSELORS TO VICTIMS OF DRUG ABUSE AT THE PALMA THERAPEUTIC COMMUNITY HOUSE, WEST BANDUNG REGENCY. Journal of Communication Studies, 2(2), 173–174.
Zhang, L. (2025). Barriers to Accessing Treatment Among Women with Substance Use Disorders : Journal of Alcoholism and Drug Dependence, 13(1), 2–3. https://doi.org/10.35248/2329-6488.25.13.437
Alberts, L., Lyngs, U., & Lukoff, K. (2024). Designing for Sustained Motivation : A Review of Self-Determination Theory in Behaviour Change. 1–22.
Alif, A. U. S. (2023). Therapeutic Communication in the Elderly at the Potroyudan Jepara Elderly Social Service Home. Walisongo State Islamic University, Semarang.
Anggraini, S. D. (2023). Drug Cases Dominate Palembang City During 2023, Palembang Police Reveals PR in 2024 Drug Cases Dominate Palembang City During 2023, Palembang Police Reveal PR in 2024. TribunSumsel.com. https://sumsel.tribunnews.com/2023/12/27/kasus-narkoba-mendominasi-kota-palembang-selama-2023-kejari-palembang-ungkap-pr-di-tahun-2024.%0A
Anjaswarni, T. (2016). Teaching Materials Module Printed Nursing: Communication in Nursing (1 ed.). Ministry of Health of the Republic of Indonesia.
Apriliyanti, R., Saptyasari, A., & Puspa S, R. (2021). Therapeutic Communication of Nurses to Improve Self-Concept of Schizophrenia Patients. Journal of Communication Sciences, 19(2), 158. https://doi.org/10.31315/jik.v19i2.4687
Arianti, D., Amelia, S., & Ifayanti, T. (2016). Textbook of Therapeutic Communication.
Bruce, S., & Blumer, H. (1988). Symbolic Interactionism: Perspective and Method. In The British Journal of Sociology (Vol. 39, No. 2, p. 292). https://doi.org/10.2307/590791
Company Profile, Yayasan Cahaya Putra Selatan. (n.d.).
Dachlan, T. A., Jordi, A., Megawati, & Berutu, J. (2019). Rehabilitation as an effort to overcome narcotics abuse. Student Scientific Journal, Vol. 1 No., 3–4. https://doi.org/https://doi.org/10.33019/scripta.v1i1.1
Dayana, I., & Marbun, J. (2018). Life Motivation. Guepedia Publisher.
Deci, E. L., & Ryan, R. M. (2015). Self-Determination Theory. 11, 7886–7888.
Dora, M. S., Ayuni, D. Q., & Asmalinda, Y. (2019). The relationship between nurse therapeutic communication and patient satisfaction. Journal of Health, 10(2), 101. https://doi.org/10.35730/jk.v10i2.402
Ghivari Rahmatullah, G., & Fajarini, S. D. (2020). Therapeutic Communication in Depressed Patients in Developing Adaptive Conditions (Study at RSJKO Soeprapto Bengkulu). Journal of Undergraduate Communication Sciences, 1(1), 38–44. https://doi.org/10.36085/j-sikom.v1i1.778
Hartini, T., & Samputra, P. L. (2021). Analysis of Factors Causing Low Participation of Narcotics Abusers in Rehabilitation Programs in the DKI Jakarta Area. Scientific Journal of Health Sciences, Vol.9, No., 513–516.
Hidayah, N. A., & Iskandar, I. S. (2025). Implementation of the Rehabilitation Program for Women Prisoners of Social Abuse in Women's Correctional Institutions on Narcotics in Women's Correctional Institutions. ISO Journal: Journal of Social, Political and Humanities Sciences, 6(1), 1–15. https://doi.org/https://doi.org/10.53697/iso.v6i1.3204
Kadarmanta, A., & Effriyanti. (2022). The Impact of Drug Abuse on Social and Economic Aspects in DKI Jakarta Province. BULLET: Journal of Multidisciplinary Science, 01(4), 729–735.
M. Sobry, & Prosmala Hadisaputra, M. P. . (2020). Qualitative research Qualitative research. In Nurlaeli (Ed.), Bandung: PT. Remaja Rosda Karya (Number c). researchgate. http://www.academia.edu/download/54257684/Tabrani._ZA_2014-Dasar-dasar_Metodologi_Penelitian_Kualitatif.pdf
Mudjia Rahardjo. (2018). Symbolic Interactionism in Qualitative Research. Repositories, 1–5. repository.uin-malang.ac.id
Nawangsih, S. K., & Sari, P. R. (2016). Stress in Former Drug Users Undergoing Rehabilitation. Journal of Psychology Undip, 15(2), 99–107.
Nurbaya, Ridwan, H., & Iba, L. (2024). The Role of Therapeutic Communication in the Rehabilitation of Drug Addicts at BNN Southeast Sulawesi. Newcomb : Journal of Communication and Media Sciences, 2(1), 68–76.
Nurfaizi, F. A., Qurrota, A., A. L. Isyrofi, Y., & Abdullah, S. A. (2023). Overview of Burnout and Recovery Motivation of Drug Rehabilitation Clients at Plato Foundation. SEHAT RAKYAT (Journal of Public Health), 2(2), 229–235. https://doi.org/10.54259/sehatrakyat.v2i2.1660
Prasetyo, I. J., & Weni, I. M. (2022). Therapeutic Communication for Drug Addicts ( Study of Therapeutic Communication Phenomenology for Drug Addicts ) at the Doulos Recovery Cottage , Batu City of East Java. International Journal of Research in Social Science and Humanities (IJRSS), 3(8), 104–113. https://doi.org/10.47505/IJRSS.2022.V3.8.12
Prasojo, & Arviani, H. (2024). Communication Patterns of Counselors with Counseling Patients at the Cilegon City National Narcotics Agency. JOSAR: Journal of Students Academic Research, 9(1), 70–78. https://doi.org/10.35457/josar.v9i1.335
Prastiwi, E. Y. B., & Listyanignsih. (2017). Motivation of Adolescents in Participating in Drug Rehabilitation at the Plato Foundation, East Java Province. Moral and Civic Studies, 5(02), 223–237. https://doi.org/https://doi.org/10.26740/kmkn.v5n02.p%25p
Purnamasari, A., Iswari, R. D., Juniarly, A., Alya, S., & Putri, W. A. (2024). Self-Determination of Drug Addicts Undergoing Rehabilitation Is Associated with Abstinence Self-Efficacy. Journal of Integrative Psychology, 12(2), 252–265.
Putri, A. S., & Suciati. (2025). The therapeutic communication process of counsellors with drug-addicted clients at Moelya Bangka mental rehabilitation. 2:1–7. https://doi.org/10.31603/bishes.289
Putri, K. Y. S., Ambarwati, S. S., & Hadiyanto, A. (2021). Health Communication (R. Mirsawati (Ed.); 1 ed.). PT Rajagrafindo Persada.
Putriani, & Nasir, B. (2025). SOCIAL REHABILITATION OF DRUG ABUSE AT BNN TANAH MERAH SAMARINDA CITY. Triwikrama: Journal of Social Sciences, 7(5).
Rahma, A. M., Alfirdaus, L. K., & Fitriyah. (2021). Gender Perspective in Handling Drug Abuse in Women. Journal of Political and Government Studies, 11(1), 256–270.
Rakhmaniar, A. (2023). Therapeutic Communication in Patients with Mental Disorders (Qualitative Study on Psychotherapists). 1(2), 292–306. https://doi.org/10.47861/tuturan.v1i2.1120
Rodhiyah, S., & Kholid, I. (2022). THE ROLE OF THERAPEUTIC COMMUNICATION FOR DRUG REHABILITATION PATIENTS AT THE SOCIAL WELFARE INSTITUTION OF THE AL-KHAIRAT KUALA TUNGKAL FOUNDATION. Journal of Socio-Religious Research, 12(1), 46–61.
Ryan, R. M., & Deci, E. L. (2000). Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being. 55(1), 68–78.
Saputra, R. F., Maulana, H. F., & Hidayatullah, M. (2025). Therapeutic Communication in the Healing of Drug Users in Baubau City Rehabilitation. INNOVATIVE: Journal Of Social Science Research, 5, 12–13.
Sarfika, R., Maisa, E. A., & Freska, W. (2018). Basic Nursing Textbook 2 Therapeutic Communication in Nursing (1 ed.). Andalas University Press.
Sari, D. M. (2021). Family ’ s Role in Helping Drug Abuser Recovery Process. Promks Journal: The Indonesian Journal of Health Promotion and Health Education, 9(1), 59–68. https://doi.org/10.20473/jpk.V9.I1.2021.59-68
Siregar, N. S. S. (2016). A study of symbolic interactionism. Perspectives, 1(2), 100–110. https://doi.org/10.31289/perspektif.v1i2.86
Sumeks.co. (2022). These are the Three Districts in Palembang City with the Most Potent Population.
Sunardi, K. S., & Sofiana, L. (2023). The Relationship Between Social Support and Motivation to Recover from Drug Abuse in the Rehabilitation Home of the Indocharis Slemen Foundation. Junal Permata Indonesia, Vol. 14, N, 61–71. https://doi.org/https://doi.org/10.59737/jpi.v14i1.230
Supriyati, & Pangesti, M. (2021). Social support with the motivation to stop using drugs for outpatient rehab clients at the National Narcotics Agency (BNN) of Lampung Province. Holistic Journal of Health, 15(1), 18–25. https://doi.org/DOI:https://doi.org/10.33024/hjk.v15i1.3791
Susanti, A. (2022). Therapeutic Communication in Drug Social Rehabilitation Clients at Gennesa Banyuwangi Foundation. MEDIAKOM: Journal of Communication Sciences, 06(01), 1–18. https://doi.org/https://doi.org/10.32528/mediakom.v6i01.237
Syukur, M. (2023). BNN says 3.3 million Indonesians are drug addicts, most of them young. Liputan6.com. https://www.liputan6.com/regional/read/5629118/bnn-sebut-33-juta-warga-indonesia-pecandu-narkoba-paling-banyak-usia-muda?page=2
Tribunsumsel.com. (2025). South Sumatra Drug Emergency, Second Highest Position in Indonesia, Young Users Increase. Tribunsumsel.com. https://sumsel.tribunnews.com/palembang/996698/sumsel-darurat-narkoba-posisi-kedua-tertinggi-di-indonesia-pengguna-usia-muda-meningkat#google_vignette
UNODC. (2018). WOMEN AND DRUGS Drug use, drug supply and their consequences. United Nations publication.
Widanarko, A., Suparwi, & Zakariya, H. (2025). Empirical Juridical Review of Community Stigma Against Post-Rehabilitation Drug Addicts. JOURNAL FINDINGS, 03(01), 18–28.
Windyaningrum, R. (2014). THERAPEUTIC COMMUNICATION OF ADDICTION COUNSELORS TO VICTIMS OF DRUG ABUSE AT THE PALMA THERAPEUTIC COMMUNITY HOUSE, WEST BANDUNG REGENCY. Journal of Communication Studies, 2(2), 173–174.
Zhang, L. (2025). Barriers to Accessing Treatment Among Women with Substance Use Disorders : Journal of Alcoholism and Drug Dependence, 13(1), 2–3. https://doi.org/10.35248/2329-6488.25.13.437
Published
2026-04-21
How to Cite
Dewi Sartika, Henny Yusalia, & Muhammad Arif Setiawan. (2026). Therapeutic Communication as an Effort to Increase Rehabilitation Motivation for Female Drug Users at the Cahaya Putra Selatan Foundation, Palembang. International Journal of Health, Economics, and Social Sciences (IJHESS), 8(2), 1472~1478. https://doi.org/10.56338/ijhess.v8i2.10809
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