[1]
Tika Kristianti and Sayid Bahri Sriwijaya 2025. Evaluation of Hospital Service Quality with the SERVQUAL Method Approach and Quality Function Deployment (QFD). International Journal of Health, Economics, and Social Sciences (IJHESS). 7, 2 (Apr. 2025), 866~874. DOI:https://doi.org/10.56338/ijhess.v7i2.7379.