Pengaruh Sosial Media Marketing dan Brand Image Terhadap Pembelian Produk Nasa pada Toko VCN Store Palu
The Influence of Social Media Marketing and Brand Image on Purchases of Nasa Products at the VCN Store, Palu
Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh social media marketing dan brand image terhadap keputusan pembelian pada Toko Vidia Cindya Novita Store Palu. Penelitian ini menggunakan data primer yang dikumpulkan melalui kuesioner dari 78 responden pelanggan toko. Teknik analisis data menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa social media marketing dan brand image secara simultan berpengaruh signifikan terhadap keputusan pembelian. Secara parsial, social media marketing dan brand image masing-masing berpengaruh positif dan signifikan terhadap keputusan pembelian. Social media marketing memberikan kontribusi yang efektif dalam membangun kesadaran merek dan mempengaruhi sikap konsumen. Sementara brand image yang positif dapat meningkatkan kepercayaan dan preferensi konsumen terhadap produk. Kesimpulannya, social media marketing dan brand image merupakan faktor penting yang perlu diperhatikan oleh toko dalam upaya meningkatkan keputusan pembelian konsumen.
References
Arora, T., & Agarwal, B. 2019. Empirical study on impact of social media marketing on brand equity of automotive industry. Journal of Global Marketing, 32(3), 128-144.
Akrimi, Y., & Khemakem, R. 2012. What Drive Customers to Spread The Word in Sosial Media. Journal of Marketing Research and Case Studies.
Bailey, S., & Milligan, A. 2022. On Branding : Dampak Digital Terhadap Merek. Buhana Ilmu Populer.
Bancin, John Budiman. 2021. Citra Merek dan Word of Mouth (Peranannya dalam Keputusan Pembelian Mobil Nissan Grand Livina). CV. Jakad Media Publising. Surabaya.
Chen, L., & Wang,H. 2023. Examining the Mediating Role of Brand Image in the Relationship between Social Media Marketing and Consumer Purchase Decisions. Journal of Business and Marketing, 15(3), 210-230.
Didik Gunawan. 2022. Keputusan Pembelian Konsumen Marketplace Shopee Berbasis Social Media Marketing. PT. Inovasi Pratama Internasional.
Eva, E., & Widya, P. R. 2021. Pengaruh Kesadaran Merek Dan Citra Merek Terhadap Minat Masuk Calon Mahasiswa Baru Di Institut Shanti Bhuana. UMMagelang Conference Series, 312–325.
Fatimah, E., Diyanto, V., & Yahdi, M. 2020. The influence of Instagram social media marketing activities on millennials’ purchase intention. Journal of Marketing Communications, 1-14.
Gunawan, Didik. 2022. Keputusan Pembelian Konsumen Marketplace Shopee Berbasis Social Media Marketing. PT Inovasi Pratama Internasional. Padang.
Godey a, Bruno, Aikaterini Manthiou, Daniele Pederzoli, Joonas Rokka, Gaetano Aiello, Raffaele Donvito, Rahul Singh. 2016. Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, JBR 09187(9)
Haliyani, Fadilah Putri. 2019. “Pengaruh Social Media Marketing Terhadap Purchase Intention Pada Starbuck Indonesia (Studi Pada Pengakses Akun Instagram @starbucksindonesia).” Jurnal Ilmiah Mahasiswa FEB Vol.7
Johnson, A., & Brown, K. 2023. The Role of Brand Image in Influencing Consumer Buying Behavior: A Quantitative Study. Journal of Consumer Behavior, 28(4), 356-372.
Kaplan Andres & Michael Haenlein. 2010. User Of The World, Unite! The Challenges and Opportunities Of Social Media, Business Horizons.
Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480-1486.
Kussudyarsana, & Santi, A. 2020. The Impact of Social Media and City Branding on Tourist Visiting Decision (Case in Boyolali District).
Kotler, P., Armstrong, G., Harris, L. C., & He, H. 2020. Principles of Marketing Eight European Edition. UK : Pearson.
Kotler, P. and Keller, Kevin L. 2016: Marketing Management, 15th Edition New. Jersey: Pearson Pretice Hall, Inc.
Lee, S., Hosanagar, K., & Nair, H.S. 2021. The effect of social media marketing content on consumer engagement: Evidence from Facebook. Journal of the Academy of Marketing Science, 49, 130–150
Lee, C., & Kim, S. 2023. The Interplay between Social Media Marketing, Brand Image, and Consumer Purchase Intentions: An Empirical Study. International Journal of Advertising, 40(1), 78-94
Maria, S., Pusriadi, T., Hakim, Y. P., & Darma, D. C. 2019. Indonesia The Effect of Social Media Marketing, Word of Mouth , and Effectiveness of Advertising on Brand Awareness and Intention to Buy. Jurnal Manajemen Indonesia (Vol. 19(2), Pp. 107-122, 2019), 19(2), 107–122.
Manullang, I. M. 2017. Analisis Pengaruh Citra Merek Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Sim Card Telkomsel ( Studi Kasus Pada Mahasiswa Fakultas Ekonomi Universitas Katolik Santo Thomas Sumatera Utara ). Jurnal Manajemen Dan Bisnis, 17, 51–73. https://doi.org/10.54367/jmb.v17i1.137.
Miller, R., & Johnson, M. 2024. The Impact of Social Media Marketing and Brand Image on Consumer Buying Behavior: A Comparative Study of Different Industries. Journal of Consumer Research, 32(1), 45-62.
Murti, T. K. 2019. Pengaruh Brand Image, Promosi dan Biaya Pendidikan Terhadap Keputusan Mahasiswa Melanjutkan Studi Pada Program Studi Pendidikan Ekonomi. Edunomic Jurnal Pendidikan Ekonomi, 7(2), 102. https://doi.org/10.33603/ejpe.v7i2.1969
Mujid, A., & Andrian, A. 2021. Strategi Citra Merek, Kualitas Pelayanan, Dan Harga Terhadap Minat Melanjutkan Sekolah. Jurnal Ilmiah Manajemen Ubhara, 3(2), 66. https://doi.org/10.31599/jmu.v3i2.946
Nainggolan, Nana Triapnita. 2020. Perilaku Konsumen di Era Digital. Yayasan Kita Menulis. Medan.
Neti, Sisira. 2011. Social Media And Its Role In Mareting. International Journal of Enterprise Computing and Business Systems, vol. 1:2,
Nulufi, K., & Murwatiningsih. 2018. Minat Beli Sebagai Mediasi Pengaruh Brand Image Dan Sikap Konsumen Terhadap Keputusan Pembelian Batik Di Pekalongan (Studi Kasus pada Konsumen International Batik Center dan Pasar Grosir Setono). Jurnal Manajemen, 4(1 Mei), 1–134.
Powers, T., Advincula, D., Austin M, Graiko S., &Snyder, J. 2012. Digital and Sosial Media in ThePurchase Decision Process. Journal of Advertising Research.
Rangkuti, Freddy. 2009. Strategi Promosi yang Kreatif dan Analisis Kasus Integrated Marketing Communication. PT. Gramedia Pustaka Utama. Jakarta.
Sanjaya, Surya. 2015. Pengaruh Promosi dan Merek terhadap Keputusan Pembelian Pada PT. Sinar Sosro Medan, Jurnal Ilmiah Manajemen dan Bisnis Vol. 16, No. 02.
Sawlani, D.K. 2021. Keputusan Pembelian Online : Kualitas Website, Keamanan Dan Kepercayaan. Scopindo Media Pustaka. Surabaya.
Azwar, A, Rajindra Rajindra, and Mutmainnah Mutmainnah. 2021. “Influence of Work Motivation and Work Discipline on Employee Work Productivity at PT. Surya Setia Prosperity Hammer.” International Journal of Health, Economics, and Social Sciences (IJHESS) 3(4): 242–49.
Dirwan, Dirwan, Rajindra Rajindra, Farid Farid, Henni Mande, Nursiah Nursiah, and Ali Supriadi. 2024. “The Influence of Organizational Culture, Organizational Commitment, on Motivation and Job Satisfaction of Employees and Lecturers at Muhammadiyah University of Palu.” International Journal of Health, Economics, and Social Sciences (IJHESS) 6(3): 904–18.
Fahrun, Moh, Dirwan Dirwan, and Rajindra Rajindra. 2021. “Study on the Poverty of Traditional Fishermen in Lombonga Village, Balaesang District, Donggala Regency.” International Journal of Health, Economics, and Social Sciences (IJHESS) 3(3): 156–64.
Rajindra, Rajindra. 2021. “Intellectual Capital’s Influence on the Financial Performance of Manufacturing Companies.” ATESTASI: Jurnal Ilmiah Akuntansi 4(1): 19–27.
Rajindra, Rajindra. 2024. “Unleashing Synergies: Interplay between Human Resource Management, Strategic Marketing, and Corporate Financial Performance.” Atestasi: Jurnal Ilmiah Akuntansi 7(1): 210–47.
Rajindra, Rajindra, Rasmi Nur Anggareni, Ahmad Yani, and Nasrulhak Akkas. 2020. “Economic Recovery in the Aftermath of Earthquake, Tsunami, and Liquefaction Disaster during the COVID 19 Pandemic Situation.” Talent Development & Excellence 12(1).
Rajindra, Rajindra, Burhanuddin Burhanuddin, and R I S RukhayatiWekke. 2019. “Sustainable Supply Chain Governance Mechanisms: Strategic Approaches to Corporate Sustainability.” Int J Supply Chain Manag 8(2): 232–40.
Rajindra, Rajindra, Guasmin Guasmin, and Burhanuddin Burhanuddin. 2020. “Financial Performance Analysis of Shares Returns in Cosmetics and Household Purposes Companies (Studies on Companies Listed on the Indonesian Stock Exchange).” International Journal of Health, Economics, and Social Sciences (IJHESS) 2(4): 196–204.
RAJINDRA, Rajindra, Guasmin GUASMIN, Burhanuddin BURHANUDDIN, and Rasmi Nur ANGGRAENI. 2021. “Costs and Operational Revenue, Loan to Deposit Ratio against Return on Assets: A Case Study in Indonesia.” The Journal of Asian Finance, Economics and Business 8(5): 109–15.
Rajindra, Rajindra, and Haris Abdul Kadir. 2019. “Analisis Jejaring Sosial Sebagai Media Untuk Minat Berwirausaha Bagi Mahasiswa Universitas Muhammadiyah Palu.” Jurnal Sinar Manajemen 6(2): 135–40.
Rajindra, Rajindra, and Mardiah Mardiah. 2021. “Analysis of the Management of School Operational Assistance Funds at the Palu Potential Vocational High School.” International Journal of Health, Economics, and Social Sciences (IJHESS) 3(2): 92–106.
Rajindra, Rajindra, Umar Umar, and Julis Nurpadia. 2022. “Perencanaan Kebutuhan Bahan Baku Guna Meningkatkan Efisiensi Biaya Produksi Pada CV. Solo Indah Kota Palu.” Jurnal Sinar Manajemen 9(2): 335–41.
Rezki, Rezki, Rajindra Rajindra, and Abdul Rahman. 2022. “Strategi Usaha Mikro Kecil Bertahan Di Masa Pandemic Covid-19.” Jurnal Kolaboratif Sains 5(7): 434–40.