Safitri Puji Rahayu, Nuryakin, Arni Surwanti. Pengaruh Kualitas Pelayanan Terhadap Kepercayaan dan Kepuasan Pasien BPJS : Effect of Service Quality on BPJS Patient Trust and Satisfaction. Media Publ. Promosi Kesehat. Indones [Internet]. 2021Oct.30 [cited 2025Aug.8];5(1):65-2. Available from: https://www.jurnal.unismuhpalu.ac.id/index.php/MPPKI/article/view/1882